Frequently Asked Questions
About PosterFree.net
What is PosterFree.net?
PosterFree.net is a platform that provides design resources for creative professionals, agencies, and businesses. Our library includes vectors, PSD templates, backgrounds, fonts, and mockups. All resources come with commercial licenses, meaning you can use them in client projects and commercial work.
How does PosterFree.net work?
You can browse our resource library for free. To download files, you need a membership plan. We offer flexible options ranging from one-day access to lifetime memberships. Once you have a membership, you can download as many resources as you need during your subscription period.
What makes PosterFree.net different from other platforms?
Our pricing is significantly lower than major competitors while maintaining quality standards. We do not use automatic renewal, which means you decide when to extend your membership. All our resources include commercial licenses in the base price.
Membership and Pricing
How much does a membership cost?
We offer several membership tiers to match different needs and budgets. Plans start with daily access for quick projects and extend to monthly, yearly, and lifetime options. Visit our membership page for current pricing and plan comparisons.
Do memberships automatically renew?
No. We do not believe in automatic renewals. When your membership period ends, it simply expires. You can renew manually if you want to continue accessing new downloads.
What payment methods are accepted?
We accept PayPal for secure international payments. This allows customers worldwide to purchase memberships safely and conveniently.
Is there a refund policy?
Yes. If you are not satisfied with your membership, contact us within 14 days of purchase. We will review your request and provide a refund if appropriate. Contact our support team at info@poster.vn with your order details.
Using the Resources
Can I use these resources in commercial projects?
Yes. All our design resources include commercial licenses. You can use them in client work, products for sale, marketing materials, websites, and print projects. No additional fees or attribution required.
Do I need to credit PosterFree.net when using resources?
No attribution is required. Use the resources however you need for your projects.
What file formats are available?
Depending on the resource type, we provide formats including AI, EPS, PSD, PNG, JPG, and others. Each resource listing shows available formats before you download.
How many files can I download?
Members can download unlimited resources during their active membership period. There are no daily or monthly download limits.
Are the files compatible with my design software?
Our PSD files work with Adobe Photoshop and compatible applications. Vector files work with Adobe Illustrator, CorelDRAW, and similar vector editing software. Most resources work with standard industry tools.
Technical Questions
I am having trouble downloading a file. What should I do?
First, check your internet connection and try again. If the problem continues, contact our support team at info@poster.vn with details about which file you are trying to download. We typically respond within 24 hours.
Can I request specific types of resources?
We welcome suggestions for new content. While we cannot guarantee we will add every requested item, we do consider member feedback when planning new additions to our library. Send your requests to our support email.
Do you offer custom design work?
Our focus is providing ready-to-use design resources. For custom design projects, you would need to contact design agencies or freelancers directly.
How often do you add new content?
We add new design resources to our library daily. This includes seasonal content, popular design trends, and evergreen resources that remain useful year-round.
Support and Contact
How can I contact support?
Email us at info@poster.vn with your questions or concerns. You can also use the contact form on our website. We aim to respond to all inquiries within 24 hours during business days.
Where are you located?
Our office is in Hanoi, Vietnam. Full contact details are available on our Contact page.
Still have questions? Contact us – we are here to help!
